More and more, health systems are addressing the concept of patient-centered care and ISO is at the forefront of this development.
Industry experts expect significant changes to shake up the healthcare landscape in the next few years, which will affect both practitioners and patients. Many are the result of a shift toward value-based care, a move toward putting patients at the centre of the healthcare staffing strategy, for an all-round better quality of care. More recently, the COVID-19 pandemic has forced health systems to change, with health workers being trained in quality improvement to help support the design of new systems for the future.
read more: iso.org