Managing People Hard To Manage - Tips
- Accept that management is an inherently complex and difficult job
- Don’t avoid or bulldoze conflict, but deal with it directly and evenhandedly
- Try to see things through the eyes of others
- Get help when you need to
- Set clear measurable job objectives so it’s a matter of fact, not debate, whether or not your employees have reached their performance targets
- Think in terms of assets and liabilities
by Victor Lipman (adapted)