HR’s value and efficacy is a favorite topic of debate in business. Complaints about HR include things from weak, reactive business partnering to poor talent recruitment and development, from time-wasting processes to incomprehensible communications. I don’t intend to defend HR or provide guidance on how to change all those HR processes that have failed to deliver. But my colleagues and I will make a case for why hating HR can be bad for your company — and why HR has a vital role to play in helping an organization make the best use of its human capital.
by Eric Garton, read more in hbr.org